5 Star Review On Yelp - Glass On The Move
Last updated 7 years ago
I am truly impressed by Auto Glass on the Move's level of customer service. Today, as I walked back to my car after work, I found that the driver's seat window was smashed open! I'd never had something like this happen to me, it was about to rain, and my poor beloved Yaris had been broken into! Thankfully, I found AGotM, and I was immediately taken aback by how genuinely polite and friendly they were over the phone. They dispatched a repair guy within an hour. He was also polite and friendly, and seemed to know what he was doing. Less than an hour later, my car had a new window, and all the little bits of glass inside the car were vacuumed up. The icing on the cake is the fact that, when he noticed a slight bend with the window after he put it in, he was upfront and honest about it, and offered to come back tomorrow to put in a better window, free of charge. We will see how that goes in the morning, but for now, I am very impressed with this locally owned business. The $300 I had to cough up wasn't fun, but if I am going to give a business that much money, I would much rather hand the money over to a wonderful business with honest and friendly employees. Thanks, AGotM, for making this whole ordeal as painless as possible. (Literally. I was afraid that there would be leftover shards of glass in my car, but the tech cleaned it up perfectly! No cuts for me!)Leigh R.