Whether a company services auto glass or serves coffee, to achieve an A+ Better Business Bureau rating is a very noble accomplishment for any business in any industry. Yet the average paying customer doesn’t know what that really means.
In order to attain an excellent grade like A+ on your BBB rating, you must operate your business with efficiency, cooperation, and attention to customer care. The honor essentially means that business is on the honor roll for their ethical and successful business practices.
Here’s a short list of what the obligations and standards are in order for a business to be a part of this distinguished group of business enterprises:
- Clear understanding of business
- Complaint volume
- Failure to address complaint patterns
- History of government action
- Advertising review
- Mediation and arbitration
Failure to comply with business regulations and industry standards will cause a poor BBB rating. A poor Better Business Bureau rating indicates a business that most customers are not pleased with, often due to poor service.
Glass on the Move is a great example of a business that has endured the test of performing ethically and productively in the business realm. We can handle any number of your auto glass repair needs: car window replacement, windshield repair, and mobile windshield repair. Contact us for exceptional auto glass service. Glass on the Move is recognized as an Honor Roll Member by the Better Business Bureau.
Glass on the Move does mobile windshield repair, meaning we’ll come to your home and perform the necessary repairs there if you are in the Oakland, Hayward, Berkeley or surrounding areas. For more information, visit our website today or call (510) 338-4791.